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FAQ

FREQUENTLY ASKED QUESTIONS

  • Can I use School Management Software multi school or multi branch management?
  • Can I use School Management Software without internet on localhost installation?

    Yes, you can use School Management Software without internet on localhost installation (using XAMPP or WAMP) but you will lose the benefits of some features like -
    Email, SMS and Push notification and messaging
    Online Payment
    YouTube videos
    If you are using School Management Software with internet on localhost installation then above mentioned features will work.

  • Can I use School Management Software on localhost or local LAN network?
  • How to enable display error message?

    By default display error messages are disabled in School Management Software that is the reason every time if there is any error occurred system is showing 500 error message. This is due to School Management Software environment is set for production . To enable display error message you should change School Management Software environment from production to development.

    Please do the following changes in code files to change environment

    Open file \index.php in any editor carefully from your installation folder and find

    define('ENVIRONMENT', 'production');

    and change it to

    define('ENVIRONMENT', 'development');

    Be aware that in development mode you may see some errors and deprecation warnings, for this reason, it’s always recommended to set the environment to “production” .

    Do not forget to turn it back to production when you have finished the error checking or debugging

  • I have question, where should I ask?

    If you have any general questions don't hesitate to contact us on kalpatcs@gmail.com and for support questions you can open support ticket at http://paperfree-erp.in

  • Does School Management Software support 3 decimals places?

    School Management Software does not support 3 decimals places for a number or currency amount.

  • How to check what version I am using?

    Login through superadmin user and at dashboard page check in bottom - right corner, here after your school name a number something like 5.2.0 will be show which is your School Management Software current version.

  • What are the server requirements for installing or running School Management Software?

    Click here to read more about the server requirements.

  • Does School Management Software support RTL direction for languages?

    Yes, School Management Software support RTL direction for languages.

  • Is RTL supported on PDF or exported documents?

    Unfortunately not, the PDF or exported documents are only generated in LTR direction.

  • After adding staff or student no email is receiving?

    After adding staff or student if no email is receiving or there is no any email send by system then your email setting is not configured properly so system is unable to send any email. To configure email please check this article.

  • Can I use School Management Software as SaaS application?

    Can I use School Management Software as SaaS application? Unfortunately you can’t use School Management Software as SaaS application. You can only bill 1 client per 1 extended licence.

    School Management Software licences are single end products, additional information for licences can be found here.